Annual ServiceAug 15,2018 by Gary Salyers
Justin was very open and helpful. He explained well to answer the questions we had and did some extra things to make our life easier. Good job!
Joe and Dustin worked efficiently to install our new air conditioner and did a high class job. Well informed, communicative, and professional. Offered helpful explanations and advice.
Great experienceAug 11,2018 by Steve Muma
We had an AC unit installed this week by a joe, Chris and nathan. All three were extremely friendly and professional. They cleaned up when they were done and didn’t leave until everything was working perfectly. We have already recommended them to friends and will continue to do so.
This was a very nice experience. I was notified of arrival time and Jim was so personable and efficient . All and all well done
Furnace annual serviceAug 10,2018 by Laurel Bonnin
Awesome! Quick, efficiently done, and polite.
Dave Hill did a wonderful job on my air conditioner. He was more than courteous and very thorough! Thank You
Outstanding, timely serviceAug 08,2018 by Betsy
Our AC broke down during a 100 degree heatwave. I called at 8:30 AM and Corey was here by noon. He was very knowledgeable and could see what the problem was right away. He had the part we needed on his truck and fixed it right then. We have used this company many times and they have always been this consistently excellent. I already referred a friend to you! Thank you Corey.
Great, as alwaysAug 03,2018 by Mike Umbras
Have used First Call in the past, at 2 different properties. Always friendly, professional, and knowledgeable. This time was no different. And I really appreciate that they remind me when my yearly furnace and A/C check up is due.
Good Job!Aug 02,2018 by Danilo Del Rosario
Dan was very nice, thorough and knowledgeable technician. I would specifically request for him on future services. Further, I will recommend First Call Heating and cooling to family and friends. Thank you, Danilo
satisfactionJul 31,2018 by Harley
prompt professional service. have used their services several times. glad I found a good professional for my heating & cooling needs
Called First Call with serious problem late on a hot afternoon. Despite work overload, dispatcher arranged for service call that same day. Frank was excellent. Despite the heat, Frank searched til he identified the problem and solved it. His expertise and ability saved the day. So glad I have used First Call for many years.
AC tune-upJul 30,2018 by Tony H
I have been a happy customer for about 15 years now. The recent experience is just another reason why. The woman I spoke with to schedule the tune-up was friendly and accommodating to my schedule. Chris showed up on time and as friendly as you can ask for. He didn't mind me watching and he educated me about the unit's status and service recommendations going forward. I have complete confidence in all of the work done; replacing the old oil furnace with a more efficient gas furnace, adding AC and a new gas water heater. I am happy to say that I have never had an issue with any of them. Thank you for being so good at what you do!
Very pleasedJul 28,2018 by Judy Bottita
Same day service,courteous and with a smile, even during all this heat. Just a new thermostat (which we should have bought when our new system went in), but we cannot complain about anything with such prompt and cheerful service.
Color me happyJul 27,2018 by EB
Called for service at 7:30 am - A/C back up and running by 2:00 (during a heat wave, no less). Happy, happy! Thank you much.
A/C fix!Jul 25,2018 by Jason A
A/C unit outside fan stopped turning. No cold air! It’s 95F out there! Called at 7:30am and the tech (Gage) was on site at 9:30am THE SAME DAY! 1/2 hour later, unit is working again. Thank you Gage and First Call.
On Time and All is CleanJul 23,2018 by MICHAEL BONHAM
I purchased a gas furnace several years from Tri County Temp Control and everything went smoothly. Now I needed to replace 2 AC units, one in the attic and one in the basement. Daniel and Erik showed up with photos of the gas installation and were well prepared for the job. Installations were on time and clean the entire time. One minor problem accurred when our TV connection in the attic had to be disconnected and was not reconneced during the installation. I called the next working day and Daniel was at my house within 2 hours and reconnected within 15 minnutes. Excelent and professional service.
Frank Rao has been working with us to repair the cooling part of our heat pump. We started this during March when it was too cold to really test but knew something was wrong. Frank has been a pleasure to work with. Very professional, prompt and patient with me hovering around him asking way too many questions. I would recommend him to anyone as he does the extras that make you know you have the right man for the job. Felecia and the other poor women who have helped me with my crazy schedule were wonderful and very patient with my requests. I just hope the heat pump is happy with the new part and keeps on working. First call needs kudos given to all who had helped on this repair. I'm pretty sure the list is long. Thank you. Janet
FIVE STARJul 19,2018 by Christine Edgar
Ron arrived right on time at the early part of my window. He was polite, friendly and knowledgeable. He worked efficiently. At this servicing, he recommended heat and A/C servicing in December. He left me a very satisfied customer of your company.
New heat pump and backup furnace installed by Justin and Aaron. Excellent work - clean, neat, attention to details. It was a pleasure working with FirstCall but especially pleasant to work with Justin and Aaron. First Call is most fortunate to have these two employees.
Just as I have come to expect over the years, the service man was prompt and efficient, An added bonus- he was also pleasant and friendly!