Call Us: Portland: (503) 231-3311 Vancouver: (360) 693-3311
Email Us: Sales & Service | Store Hours: 7:30 AM to 5:00 PM Mon-Fri


heating and cooling testimonials2

Apr 19,2019 by Laura
Thanks to Nathan and Aaron. Efficient and friendly. I appreciate your service! 5 stars!

A job well done

Mar 28,2019 by Donald Thomas
Jose and Chester arrived on time and did a thorough job cleaning my ducts.  Their demeanor was pleasant and they  were very forthcoming with information regarding all aspects of the job.  These young men will help your business grow!!


Feb 14,2019 by Joan Wright
Absolutely FANTASTIC!  I had water leakage with the condensation system,  called First Call and the tech, Jason Hunt, was here the next day, on time as notified.  So thorough, and helpful.  Jason explained operation of the unit, showed me where the problem was, why I noticed water ,  what it would take to fix as well as an explaination of the written proposal. All the while the repair was being completed, I was peering over his shoulder attempting to soak in as much knowledge as I possibly could.  I must say, Jason was a true professional and I would never hesitate to recommend First Call or Jason Hunt for any problem with my Trane system.

Awesome and effective service!

Jan 31,2019 by Melanie Moseley
Jason was amazing! When he came over, he diagnosed the situation quickly, told me what was going on, and made me feel comfortable that it would get fixed quickly (whew, because we're headed for some COLD weather). The day that he came over to fix my heater, he talked me through what was going on, described how everything worked and within a very short period of time had things working better than they did before. So yay! Very pleased with First Call and with Jason Hunt!

Equipment installationn

Jan 14,2019 by Toyne Tibbets
Daniel and Josh along with the rest of Daniel's crew did a great job replacing my oil furnace - installing a new gas furnace, fireplace and A/C.  All work and communication was very professional and the project completed on time.  I'm very happy with the performance of the new equipment.  Will recommend First Call to all.  Thanks to the team!!

Jan 03,2019 by Susan
Dustin was very friendly and answered all my questions.

Furnace Install

Jan 03,2019 by Jerome Rodgers
Great Company Great Team!

New customer

Dec 28,2018 by Amy M.
We had our first delivery this morning with First Call.  The driver was very polite and had no problem answering ALL of my questions.  We have never dealt with an oil furnace before so I was happy to get the information I needed.  I also had a great experience when I called in to set up for our delivery.  Overall, great experience and great people!

Oct 24,2018 by Anton Conrad Kirchhof

Annual Tune-Up

Oct 22,2018 by Andrew Hessel
Dan was great as always.  Friendly, professional and thorough.  Thank you!

Furnace Inspection

Oct 19,2018 by Ken M
Great service from the Office personnel. Corey is always great when he is the inspector. Goes over things that he's done and assures us that all is in working order. Definitely a recommended company.

Experience Counts

Oct 18,2018 by Gordon MacMillan
Dan Kim has been repairing and tuning up my furnaces for approximately 20 years. He is an expert in his field. First Call is fortunate to have people like Dan on their staff.

thank you Dustin and crew

Oct 16,2018 by Mary O.
Your company has the best technicians and installers. They have been the "only" company we  deal with and have  been100% satisified.

thank you Nick

Oct 12,2018 by kathy C
5X thank you Nick for your quick work found the problem and yes it was on a Friday and by Thursday evening we are warm. One of the best choices I made finding  First call  about 14 years ago

Frank's service call

Oct 09,2018 by Tracy Roy
Should be 5 stars, not 4.5.   Frank was great.  Diagnosed the problem, showed me why and where (including an off the chart carbon mono reading)  and got me set up for Matt Cobb to replace the furnace.  And he has a sense of humor, which always makes things fun.

Oct 08,2018 by Elizabeth M Bentley
As always, outstanding service delivered almost immediately upon informing First Call of what is needed.

I am most grateful.

Lisa Bentley

furnace install

Oct 02,2018 by V Hanawalt
Salesman Steve and installer Joe were both excellent. People showed up on time.  Took care to protect the house. Dealt with unexpected complications.  All questions were answered thoroughly.  New furnace works great.  I highly recommend these folks and this company.

Oct 01,2018 by Heidi M Stetson
Chris was great. Here on time and efficient. Thank you.

Sep 28,2018 by Lillice Hayes
Very pleasant gentlman and did a great job servicing my
air conditioner.

Fast and Efficient

Sep 27,2018 by Mary Wright
Dave Hill came to do a Tune Up on my old furnace.   Wow!   Fast and Efficient.  Friendly and engaging.   Happy to be ready for winter.     If I could just see through the floor and through the  tank under the house to know how full it is....would be all set!



We are incredibly proud of our extraordinary team and the level of service they provide. We’re not the only ones who think they are good at their jobs! Just take a look at the organizations recognizing our professional standards:

First Call Heating & Cooling is licensed, bonded, and insured. We’re BBB Accredited!

For all your heating and cooling needs, call or contact us today!

+ More Information

Certified Partner of with:
Tri County Temp Control



Annual tune-ups & maintenance from First Call can save energy and money, reduce costly repairs, and help your equipment last longer.

Find out how to get $10 off your next service work or duct cleaning.

Super high efficiency ductless systems from First Call Heating & Cooling save on energy bills while keeping your home comfortable and quiet year round.


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