thank you Dustin and crewOct 16,2018 by Mary O.
Your company has the best technicians and installers. They have been the "only" company we deal with and have been100% satisified.
thank you NickOct 12,2018 by kathy C
5X thank you Nick for your quick work found the problem and yes it was on a Friday and by Thursday evening we are warm. One of the best choices I made finding First call about 14 years ago
Frank's service callOct 09,2018 by Tracy Roy
Should be 5 stars, not 4.5. Frank was great. Diagnosed the problem, showed me why and where (including an off the chart carbon mono reading) and got me set up for Matt Cobb to replace the furnace. And he has a sense of humor, which always makes things fun.
As always, outstanding service delivered almost immediately upon informing First Call of what is needed. I am most grateful. Lisa Bentley
furnace installOct 02,2018 by V Hanawalt
Salesman Steve and installer Joe were both excellent. People showed up on time. Took care to protect the house. Dealt with unexpected complications. All questions were answered thoroughly. New furnace works great. I highly recommend these folks and this company.
Chris was great. Here on time and efficient. Thank you.
Very pleasant gentlman and did a great job servicing my air conditioner.
Fast and EfficientSep 27,2018 by Mary Wright
Dave Hill came to do a Tune Up on my old furnace. Wow! Fast and Efficient. Friendly and engaging. Happy to be ready for winter. If I could just see through the floor and through the tank under the house to know how full it is....would be all set!
Chris knows old oil furnacesSep 27,2018 by CAROL JOHNSON
Chris serviced our 1947 Sanburg furnace today and did an excellent job because he KNOWS old oil furnaces. Chris was so professional---went right to work and had the furnace maintained for another year. Chris let us know how much he enjoys servicing the OLD furnaces w/hands- on adjustments. Put us at ease and gave us full confidence in his work. Please email us Chris's last name so we can request him for our 2019 maintenance work. We want a service man like Chris who loves his work and gives us excellent service.
Good jobSep 26,2018 by Ann tavolieri
Scott did an amazing job and had my heating system working perfectly.
A very good job taking care of the problem.
Good JobSep 20,2018 by Rolene
Love our new Trane The installation went well,the guys were great. Any questions we have or concerns they are there to answer them. I feel we made the right decision.
thermostat replacedSep 18,2018 by Dennis
Good job done. Friendly and explained about the new part. Was on time and left message that he was on his way over to do the work.
First Call redemptionSep 14,2018 by Sherri Brasell
After having a bad experience with our furnace install some time back, we were reluctant to have First Call come back out. That being said, I had to remind myself of our previous experiences, and decided to call them for the annual tune up. They sent me a man named Frank, who was absolutely wonderful! He was apologetic for our past experience (which was not his fault ), and he made my day brighter overall. I'll be back! Thanks!
very thoroughSep 06,2018 by Irene Tauscher
This was our first visit (furnace winter tuneup) since our former heating/cooling company "Eastside Heating" sold. Jason Hunt was our tech and my husband and I were very impressed. He was very thorough and explained all that he did. He even serviced our condensation pump which I don't think anyone else ever touched, probably because the pump is in a spot that's very difficult to get to, but Jason made the effort to do so. Thank you!!! I have to admit I was somewhat apprehensive to use someone new because we've used Eastside for the past 30 years, but we will absolutely continue to use First Call. They were reasonable, clean and thorough and Jason was a pleasure to have in our home and answered all the questions we had. Great job "First Call".
Very PleasedAug 25,2018 by Pamela Jones
This was our first annual service with First Call since their merger with Eastside. We were pleased with the friendly, efficient office staff who handled our call. Our technician, Dave Hill, arrived on time and conducted a very thorough check up and servicing of our furnace and heat pump. He also answered all of our questions. We also appreciated the automated calls that reconfirmed our appointment, gave us the name of our technician and informed us when he was on his way.
Furnace Tune-upAug 22,2018 by Tony Hitter
I am continually impressed by your organization. From the friendly staff who answer my call to schedule an appointment, to the experienced and knowledgeable technicians who show up promptly and take the time to answer my questions and educate me about my system, I always have a great experience. I have been a happy customer for 16 years, and can't imagine ever going with another company. Many thanks!
Compressor issueAug 20,2018 by Laury Girt
Corey Green is an excellent technician, throughly explained the repair or replace possibilities for my 22 year old unit. He was able to repair it for now and prepared me for the replacement that will happen once the unit dies. I appreciated his professionalism, friendliness and candor, confirms why I'm a long time First Call customer.
Annual furnace and A/C check-upAug 20,2018 by Tom Johnson
Dan Kim's annual check-up of our gas furnace and a/c was exceptional, as usual. Five stars for sure. He explains what he will do and answers any questions that I have.
Highly recommend First Call!Aug 20,2018 by Brenda Fowler
Jason did an extremely thorough job servicing our air conditioner! He made some recommendations for future work but in no way pushed any sales. Super enthusiastic about his work and willing to educate us. Terrific experience! He returned two weeks later to fix something unrelated in our furnace and didn’t charge for the quick repair.