Call Us: Portland: (503) 231-3311 Vancouver: (360) 693-3311
Email Us: Sales & Service | Store Hours: 7:30 AM to 5:00 PM Mon-Fri


heating and cooling testimonials2

Oct 24,2018 by Anton Conrad Kirchhof

Annual Tune-Up

Oct 22,2018 by Andrew Hessel
Dan was great as always.  Friendly, professional and thorough.  Thank you!

Furnace Inspection

Oct 19,2018 by Ken M
Great service from the Office personnel. Corey is always great when he is the inspector. Goes over things that he's done and assures us that all is in working order. Definitely a recommended company.

Expierence Counts

Oct 18,2018 by Gordon MacMillan
Dan Kim has been repairing and tuning up my furnaces for approximately 20 years. He is an expert in his field. First Call is fortunate to have people like Dan on their staff.

thank you Dustin and crew

Oct 16,2018 by Mary O.
Your company has the best technicians and installers. They have been the "only" company we  deal with and have  been100% satisified.

thank you Nick

Oct 12,2018 by kathy C
5X thank you Nick for your quick work found the problem and yes it was on a Friday and by Thursday evening we are warm. One of the best choices I made finding  First call  about 14 years ago

Frank's service call

Oct 09,2018 by Tracy Roy
Should be 5 stars, not 4.5.   Frank was great.  Diagnosed the problem, showed me why and where (including an off the chart carbon mono reading)  and got me set up for Matt Cobb to replace the furnace.  And he has a sense of humor, which always makes things fun.

Oct 08,2018 by Elizabeth M Bentley
As always, outstanding service delivered almost immediately upon informing First Call of what is needed.

I am most grateful.

Lisa Bentley

furnace install

Oct 02,2018 by V Hanawalt
Salesman Steve and installer Joe were both excellent. People showed up on time.  Took care to protect the house. Dealt with unexpected complications.  All questions were answered thoroughly.  New furnace works great.  I highly recommend these folks and this company.

Oct 01,2018 by Heidi M Stetson
Chris was great. Here on time and efficient. Thank you.

Sep 28,2018 by Lillice Hayes
Very pleasant gentlman and did a great job servicing my
air conditioner.

Fast and Efficient

Sep 27,2018 by Mary Wright
Dave Hill came to do a Tune Up on my old furnace.   Wow!   Fast and Efficient.  Friendly and engaging.   Happy to be ready for winter.     If I could just see through the floor and through the  tank under the house to know how full it is....would be all set!

Chris knows old oil furnaces

Sep 27,2018 by CAROL JOHNSON
Chris serviced our 1947 Sanburg furnace today and did an excellent job because he KNOWS old oil furnaces.  Chris was so professional---went right to work and had the furnace maintained for another year.  Chris let us know how much he enjoys servicing the OLD furnaces w/hands- on adjustments.  Put us at ease and gave us full confidence in his work.  Please email us Chris's last name so we can request him for our 2019 maintenance work.  We want a service man like Chris who loves his work and gives us excellent service.

Good job

Sep 26,2018 by Ann tavolieri
Scott did an amazing job and had my heating system working perfectly.

Sep 23,2018 by Linda Suzuki
A very good job taking care of the problem.

Good Job

Sep 20,2018 by Rolene
Love our new Trane
The installation went well,the guys were great.
Any questions we have or concerns they are there to 
answer them.
I feel we made the right decision.

thermostat replaced

Sep 18,2018 by Dennis
Good job done. Friendly and explained about the new part. Was on time and left message that he was on his way over to do the work.

First Call redemption

Sep 14,2018 by Sherri Brasell
After having a bad experience with our furnace install some time back, we were reluctant to have First Call come back out. That being said, I had to remind myself of our previous experiences, and decided to call them for the annual tune up. They sent me a man named Frank, who was absolutely wonderful! He was apologetic for our past experience  (which was not his fault ), and he made my day brighter overall. I'll be back! Thanks!

very thorough

Sep 06,2018 by Irene Tauscher
This was our first visit (furnace winter tuneup) since our former heating/cooling company "Eastside Heating" sold.  Jason Hunt was our tech and my husband and I were very impressed.  He was very thorough and explained all that he did.  He even serviced our condensation pump which I don't think anyone else ever touched, probably because the pump is in a spot that's very difficult to get to, but Jason made the effort to do so.  Thank you!!!   I have to admit I was somewhat apprehensive to use someone new because we've used Eastside for the past 30 years, but we will absolutely continue to use First Call.  They were reasonable, clean and thorough and Jason was a pleasure to have in our home and answered all the questions we had.  Great job "First Call".

Very Pleased

Aug 25,2018 by Pamela Jones
This was our first annual service with First Call since their merger with Eastside.  We were pleased with the friendly, efficient office staff who handled our call.  Our technician, Dave Hill, arrived on time and conducted a very thorough check up and servicing of our furnace and heat pump.  He also answered all of our questions.  We also appreciated the automated calls that reconfirmed our appointment, gave us the name of our technician and informed us when he was on his way.



We are incredibly proud of our extraordinary team and the level of service they provide. We’re not the only ones who think they are good at their jobs! Just take a look at the organizations recognizing our professional standards:

First Call Heating & Cooling is licensed, bonded, and insured. We’re BBB Accredited with an A+ rating and have won the Angie’s® List Super Service Award every year since 2006!

For all your heating and cooling needs, call or contact us today!

+ More Information

Certified Partner of with:
Tri County Temp Control


Annual tune-ups & maintenance from First Call can save energy and money, reduce costly repairs, and help your equipment last longer.

Find out how to get $10 off your next service work or duct cleaning.

Super high efficiency ductless systems from First Call Heating & Cooling save on energy bills while keeping your home comfortable and quiet year round.


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