Call Us: Portland: (503) 231-3311 Vancouver: (360) 693-3311
Email Us: Sales & Service | Store Hours: 7:30 AM to 5:00 PM Mon-Fri


heating and cooling testimonials2


Jun 20,2018 by Kathy
I called yesterday to schedule my annual AC maintenance and was surprised to be offered a next day appointment,  And the scheduler explained my cost savings by doing the furnace service at the same visit.  Thanks for continuing great service.  Nick was  informative and on time,

Honest evaluation

Jun 20,2018 by Peggy Phillips
Our technician was honest and caring and told us in clear terms the air conditioning unit wasn't worth repairing if they could get the parts.  Not news a homeowner wants but we knew we could have trouble most any time.  We are still not sure what to do but we will figure it out soon.

Jun 19,2018 by Gloria Myers
Frank did a great job.  Arrived about when expected and gave me a clear summary of how my equipment was functioning and what he had done.

Jun 14,2018 by Gary Geiger
Very nice and competent technician. He is knowledgeable and stays right on his task.

Jun 11,2018 by Gary Graves
Adam was thorough, quick, and very helpful. He gave me a lot of confidence in your company and I'm now your loyal customer. thanks

Jun 09,2018 by Shirley Main
Happy with service and info from technician.

Fantastic Install

Jun 03,2018 by Todd Broadbridge
From the start with Chris doing the best job of providing us with alternatives and pricing (no pressure) to the fantastic job Luke and Chester did on the install we can highly recommended First Call to anyone needing HVAC services.
The install of our A/C unit is SO clean ! Great set up! Clean wiring! And.....NO MESS! 
Thank you team First Call!!

Jun 03,2018 by Douglas Olsen
Joe G and Abel were incredible! Had a whole new air conditioning system and furnace put in. These guys are so efficient and worked so hard on a Saturday to accommodate our schedule. System looks great!!!!!’

May 31,2018 by Sandra J Overmyer
My first contact was Jason Turner who walked me thru the process and got me booked. Jason Harber and Aaron Hibbs were the two installers that showed up at my front door on time and ready to get started. They were quick, efficient,  friendly and  willing and able to answer any and all questions. I loved their great sense of humor. I would defiantly highly recommend First Call.
and.....a heads up to the office staff.

Great Educator!

May 31,2018 by Nancy Brazell
Nick performed the most thorough evaluation of my air conditioning system that I have ever received and, while he was doing his work, he made a point of  explaining how the system should work and alerting me to potential symptoms/signs of trouble for which I should be watchful. Many thanks, Nick!

Great Educator!

May 30,2018 by Nancy Brazell
Nick performed the most thorough evaluation of my air conditioning system that I have ever received and, while he was doing his work, he made a point of  explaining how the system should work and alerting me to potential symptoms/signs of trouble for which I should be watchful. Many thanks, Nick!

Great Technician

May 25,2018 by Bon McBee
I called First Call for a second opinion on my faulty AC unit. The company I called prior told me I needed a whole new unit -cost $5,600. Ron from First Call fixed my AC in 20 min for under $300. Great company, great technicians, will use again in the future!

Thank you

May 24,2018 by Judy and Charlie Bottita
From bid and sales to professional, courteous and efficient installation, our experience couldn’t have gone better.  We even got set up and working days sooner than anticipated.  We know we received excellent quality for the price and simply couldn’t be more pleased.  We recommend this product and provider more highly.

May 22,2018 by Robert H. Post
Timely, thorough, friendly, and familiar.

May 20,2018 by George Davis
The workers Abel and Alex were very friendly and did  great job.

Thank you

May 18,2018 by Melvern P O'Brien
Immediate service was greatly appreciated. 10 star service.

May 16,2018 by Karen H
Dan the technician is prompt and courteous.  He explains the work done and any problems factually.  He works hard the entire time he is present on the job.
4.5 star-- the work is a 5* but frustrated that the trane A/C unit needed an expensive repair at 5 years.  Fortunately it was under limited warrantee and the 15% off with the service plan helped defray cost to 'only' $410!

new air conditioner install

May 14,2018 by Rick and Sue S.
On April 30, 2018 the First Call crew installed a new Trane air conditioner.  Justin, Victor, and Chester were the installers.  They arrived on time and Justin answered all our questions prior to installation.  They were organized and efficient, connecting to the existing furnace and all went smoothly.  They were knowledgeable and capable and had coordinated ahead for county permits, electrical hookup, and inspection.   We are very happy with the installation - great crew!

Rick and Sue S.


May 10,2018 by dan bacon
the service man was very courteous and  polite. got us up and running very quickly.  would recommend him for future service.


Apr 17,2018 by William Becker
I with to thank first call for their amazing service and products.  In particular, I wish to sing the praises of Adam Herd.  Adam was great at keeping my old heat pump running as long as it was reasonable to do so.  He's great to work with, is honest, thorough, doesn't sell me what I don't need and a good guy.  He is the reason that when my heat pump finally need to be replaced I didn't even ask other companies for a quote.

Jason sold me my new heat pump.  His customer service was also great.  He sold me what I need and not what I didn't need and he gave me a fair price.  I was perfectly comfortable working with him and with the purchase I made.

Robert and Chester were the magicians who installed my system.  These 2 men were here all day.  They arrived right on time, and did a fantastic job with the installation.  Not only did they do an excellent and professional job, but they were also great to have around all day!  And, they didn't leave a mess or create any undo inconveniences.  I can't praise them enough.

With the incredible experiences I've had with these 4 people, as well as those staffing the phones,  I'm a firm First Call customer!  I can't say enough about how happy I am with the people I've worked with.



We are incredibly proud of our extraordinary team and the level of service they provide. We’re not the only ones who think they are good at their jobs! Just take a look at the organizations recognizing our professional standards:

First Call Heating & Cooling is licensed, bonded, and insured. We’re BBB Accredited with an A+ rating and have won the Angie’s® List Super Service Award every year since 2006!

For all your heating and cooling needs, call or contact us today!

+ More Information

Certified Partner of with:
Tri County Temp Control


Annual tune-ups & maintenance from First Call can save energy and money, reduce costly repairs, and help your equipment last longer.

Find out how to get $10 off your next service work or duct cleaning.

Super high efficiency ductless systems from First Call Heating & Cooling save on energy bills while keeping your home comfortable and quiet year round.


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