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Planned Services Agreement

First Call's Planned Service Agreement

Since 1939, First Call Heating & Cooling has been the trusted choice for HVAC services in Portland, OR, and the surrounding areas. Our commitment to quality, integrity, and customer satisfaction drives us to deliver exceptional service every time. As your go-to residential heating and cooling experts, we’re dedicated to enhancing the comfort and energy efficiency of your home.

Our Planned Service Agreement (PSA) offers peace of mind, ensuring your HVAC system operates efficiently year-round. For one year from the time of service, you’ll enjoy:

  • 15% Off Flat Rate Repair Costs
  • Eligibility for Emergency Service at Emergency Hours Rate
  • Priority Customer Scheduling
  • Extended Equipment Life
  • Maintenance of Equipment Warranty
  • Transferability to New Homeowners.
Make Your First Call Today! Expert solutions. No stress. Just comfort.
Get started today with Portland's most trusted heating & cooling experts.

A Glimpse of Our Comprehensive Service

  • Test all safety controls
  • Clean and adjust burners
  • Test CO levels
  • Inspect blower wheels
  • Inspect heat exchanger
  • Check air filters
  • Measure amps of motors
  • Test electrical components
  • Test the thermostat
  • Inspect evaporator coils
  • Measure refrigerant levels
  • Rinse outdoor coils
  • Measure temperature output
  • Clean compartments
  • Inspect electrical connections
  • Replace oil nozzle
  • Replace oil filter
  • Check and clean heating assembly

We encourage our customers to check their air filters and condensate drains between scheduled visits. First Call is not responsible for damage caused by overflows or plugged air filters.

  • Comfort You Can Count On
    From freezing winters to sweltering summers, we keep your home comfortable year-round with expert HVAC installation, repair, and maintenance.
  • Certified. Licensed. Respected.
    We're licensed, bonded, insured, and BBB-accredited—with access to premium brands like Carrier and Mitsubishi, and a team you can trust to deliver quality on every job.
  • Energy-Smart Solutions
    As a Trade Ally of the Energy Trust of Oregon, we help you maximize energy savings with efficient systems, sustainable practices, and access to valuable incentives.
  • Trusted for Generations
    Serving Oregon homes since 1939, we bring over 85 years of experience to every project—delivering proven performance and lasting peace of mind..

Take the Next Step Towards Comfort and Efficiency!

Ensure your home’s HVAC system is running smoothly all year long. Contact us today to enroll in our Planned Service Agreement and experience the First Call difference – because your first call should be your only call.

Award-Winning Business

Don't Wait for Comfort

Get Started Today

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Local Roots | Wide Reach Areas We Serve

Proudly delivering comfort to homes across the greater Portland area. If you don’t see your community listed, contact us to see if we can still help!

  • Aloha
  • Beaverton
  • Colton
  • Fairview
  • Gresham
  • Hillsboro
  • Lake Oswego
  • McMinnville
  • Milwaukie
  • Oak Grove
  • Oregon City
  • Portland
  • Raleigh Hills
  • Sherwood
  • Tigard
  • Troutdale
  • Tualatin
  • Vancouver
  • West Linn
  • Wilsonville
Locations
Hours of Operation
  • Monday - Friday 7:30am - 5:00pm
  • Emergency Services Available