Call Us: Portland: (503) 231-3311 Vancouver: (360) 693-3311
Email Us: Sales & Service | Store Hours: 7:30 AM to 5:00 PM Mon-Fri

Reviews

heating and cooling testimonials2
 

Heat Pum and Furnace Install

Aug 10,2016 by Peter – Beavercreek
I was very pleased with their installation services of my new heat pump and furnace.  Merle, Jason, and John arrived on time and completed the installation in a timely manner and were very professional throughout the entire job.  Any questions I had they took the time to answer.  Definitely recommend them.

Furnace Replacement and Installation

Aug 10,2016 by Sheila – Portland
TriCounty Temp Control is an excellent HVAC company.
I recently had the need to replace the furnace in our home.  Therefore, I reached out to three HVAC companies to get bids for a furnace replacement.
Jason, the sales rep for this company promptly contacted and met with me to discuss my options.  He was professional, thorough and knowledgeable and provided a competitive price for the furnace replacement.  So, I went with this company.  The installation team of Aaron and Merle were awesome.  They arrived promptly, explained exactly what they were going to do, and also answered my zillion questions.  The furnace installation went off without a hitch and they did an excellent job of cleaning up after themselves.  My experience with this company was outstanding and I would highly recommend them.

Heat Pump Install

Aug 10,2016 by Betty – Hillsboro
Thank you Merle and Jason for putting in our heat pump today. Great job! We have heat again!

Furnace Repair

Aug 10,2016 by Bill - Portland
During the cold spell we had in December my furnace started failing.  I contacted Chris Rickles from Tri County as he has assisted me in my home heating and air conditioning needs in the past.   Chris came right over and we discussed repair of my existing furnace and the cost of a new one.   I decided that my exixting furnace was old enough that it was time for a new one.   Chris quickly sized the job, gave me options for a new furnace and set up a schedule for only 2 days later and even offered an emergency install if I needed it.   The Tri County install team of Jason H and Dustin arrived on site on the scheduled day and time and quickly went about the removal and replacement of my furnace.  They did a neat and professional job in a very short time.   They clearly took the time to do the job right, the ducting, flue work and gas piping was installed square and plum and properly sealed and fire stopped.   They explained the options of the new furnace and set it up the way I wanted it.    The whole removal and replacement only took a few hours and the job was done well.   
This is my 6th experience with Tri County and they have all been great.   I highly recommend Tri County to anyone with home heating or AC needs.

Multiple Service Install

Aug 10,2016 by Linda - Lake Oswego
I just had Tri County Temp install a new furnace, new AC, air filter and thermostat.  I am very pleased with the work done.  I am equally satisfied with their courtesy and clean-up.  The units look great and perform extremely well.  There were a few glitches that occurred along the way, but between the installers and the service rep everything was immediately corrected.  I want to highly recommend the installers Abel and Nathan and my incredible service rep Chris Rickles for outstanding customer service.

Gas Line Repair

Aug 10,2016 by Mike - Gladstone
Quick, professional repair of my gas line. John Hill was terrific. Highly recommend.

Furnace Installation

Aug 10,2016 by Jerry - Portland
Tri County Temp Control is an excellent HVAC company.
I recently had to research who to have install a new furnace in our home because ours just stopped working. They had been my go to service company for 20 years, but I always do my research to get the best product for the best value. I got four bids total, looking at Carrier and Trane brands.
Chris Rickles was the sales rep for this company and promptly contacted and met with me to discuss my options.  He was professional, thorough and knowledgeable and provided a competitive price for the furnace replacement. I told him I was getting other quotes and would need the weekend to review before making a decision. I was able to talk with him twice on a Sunday to get answers to my questions. Being a contractor myself, I know taking calls at night and Sundays is above and beyond. His dedication to making sure I had all of my questions answered convinced me to go with Tri County Temp Control. The installation crew, Merle and Nathan were awesome. I wish I would have had more guys like them when I was in business.  They arrived promptly, explained exactly what they were going to do, and also answered all my questions. They even asked my preference for vent routing. The furnace installation went perfectly and they did an excellent job of cleaning up after themselves.  My experience with this company was outstanding and I would highly recommend them.
I would also add that, being a contractor myself, I don't give out reviews like this lightly.
You definitely want to use Tri- County Temp Control. Not even a question.

HVAC Install

Aug 10,2016 by Doug - Oregon City
We had three estimates and Chris from TCTC was heads and shoulders above the other two in terms of his knowledge and his people skills so picking them was easy. Then the installers, Anthony and Merle were great guys, did the work they were supposed to within the time estimated and we just couldn't be happier. 
We would recommend them for any HVAC work.

Central A/C Install

Aug 10,2016 by Karen - Oregon City
We had Tri County Temp Control put in our natural gas furnace years ago. We had ordered a model that would easily add a central aid conditioning unit for when we decided to add that down the road.  Well with the last few summers being so hot we finally decided to have it installed, so we contacted Tri County to have them install it since we were satisfied back then. I am not disappointed to have done so.  I think they gave us a fair price and they easily worked around our schedule to get things done.  They arranged for the inspectors (which had no problem passing). The workers, Daniel Stevens, and Dustin Gould were wonderful.  They were professional, friendly and efficient. They had to climb up in our attic crawl space to add the pipe duct work to feed to the outside unit.  They cleaned up things so well when they were done that the garage floor was actually cleaner than when they arrived.
We also had Tri county clean our ducts prior to having the air conditioning done and they did a good job with that too.
Also, Tri County gave us a 2% discount for paying by check rather than credit card.
Thank you for your fine work.
We would hire them again if we needed a new furnace, or to have duct work cleaned.  Hopefully it will be awhile before we need the air conditioner serviced. But we have a 1 year labor and 10 year parts and compressor warranty.

Installation

Aug 10,2016 by Chad – Dayton
Dustin Gould and Kurt Zigelmayer did an awesome install for me! very professional and nice couple of guys right there. Install was very smooth and a breeze. If you are needing any services done this is the company to call!

Installation of A/C Unit

Aug 10,2016 by Alfred – Oregon City
We had an air conditioner added to our furnace today, the whole process from beginning to end was so easy.   Mike the salesman was terrific to work with.  Kurt, Jeff and Victor came on time and were great.   They took the time to make sure to put the unit where we wanted it and covered our floors to protect them.   They explained everything they needed to do.  I can not say enough about this team of men and the company.     Thank you so much for getting this into my home before the hot weather comes.

HVAC Install

Aug 10,2016 by Greg - Oregon City
We had an old forced air electric furnace that wasn't cutting it anymore... and the furnace had to be moved from the center of the house to the garage.  Starting with Chris Rickles, Tri-County temp control did a completely thorough and professional job of describing all the options and answering all of our questions up front and during the install...  Robert Stevens and Nathan did a great job directing the crew with new gas lines, air conditioning heat pump, concrete cutting and mostly all new ducting to be installed.  Very professional job even cutting our closet shelving for us to accommodate the new ducting.

A/C Replacement and Install

Aug 10,2016 by Pam - Portland
Robert S. and helper Nate did a great job replacing our aging AC unit, leaving what I had thought was a clean original installation even better! These guys were prompt, friendly, and efficient, and did a great job cleaning up after. We were regularly asked if we had any concerns or questions - yes, we're sold on Trane. Nate even went so far to remove a couple of deceased roof rats from the crawl space under the house. Thanks again Nate. And no bribes involved here!

Furnace and A/C Install

Aug 10,2016 by Judy – Hillsboro
Robert S. & Nate were our installers for our new Trane Furnace & AC.  We had never had AC before so it was quite the install & our limited room for a new furnace in the garage was not an easy install.  Robert & Nate are very quality conscience & make sure everything goes together the way it should.  These two are not a slam it together, make it fit installers.  They take pride in their work.  Both arrived on time, friendly, polite, & there clean up job you couldn't even tell they had been there.  Robert explained how my new furnace & AC works, showed us how to clean the air filter (hopefully I'll remember).  I can't say enough good things about Tri County Temp Control & there installers.  Everyone who I have spoken to have been very friendly & polite.  Steve Erickson was our sales person he also stopped by each day to see how it was going.  
Highly recommend!!!

Heater Replacement

Aug 10,2016 by Mykl – Portland
Tri County Temp Control is a top notch business. I was given the task of getting bids for replacing 4 heaters at my workplace, Tacoma Screw products, and was thoroughly impressed by their professionalism. Jason was quick to get us a good, fair price which he even lowered for us. Aaron and Joe were at the job bright and early on the day they were scheduled to start and were very courteous with our crew and customers while having to work around the many obstacles we had in the way. They completed the job on time and the work they did was nothing short of excellent. Good job guys!!! I would totally recommend Tri-County Temp Control for all your heating and cooling needs.

Aug 10,2016 by Laura - Portland
I am so happy with Tri County Temp Control! Over 13 years ago (when probably owned by someone else), they had made a mistake by not adding a T bar for a gas range and with my receipt, they made good on it (yes, it took all this time to finally have a gas range!). John Hill was my technician and he was super! He assessed the issue and offered the fix and a better deal on completing the entire project. John was respectful, easy to communicate with and most important, I was very comfortable having him in my house. Thanks to Tri County (the First Call portion) and to John, who made this "fix" a pleasure!

New Furnace Installation

Aug 10,2016 by Mary – Portland
I had a great experience working with Chris Rickles at Tri County Temp. I was very anxious about having to get a new furnace. What brand is good or best? What local company will stand by their work. Internet ranking of brands were difficult to find and conflicting. Yelp reviews did help.
Chris was very calm working with me and took time to answer many, many questions. I felt he was trustworthy and this reflected well on Tri County Temp. I also had a good experience with the installers Abel and his helper. They too answered many questions and took the time to show me how things worked. They left the work area in good condition. They covered all the floors and were professional. I would recommend Tri County and all those who worked with me.

Tankless Water Heater Install

Aug 10,2016 by William – Troutdale
TCTC was my second choice for an installation of a tankless water heater, but TCTC delivered as promised!
What made sales shine is that they had 1 price for everything, (unit installation, additional gas piping, plumbing hose & electrical conduit).
Their Sales rep was on time as scheduled for estimate. Technicians arrived when scheduled for install. This was a BIG deal as our 1st choice contractor never showed up for scheduled install after our water heater failed. We were day 6 w/o hot water when TCTC technicians arrived - again on time as scheduled.
Technicians Dustin and Jason (Sundwall) described the installation process and asked if i had any concerns related to the install. They also described the changes they would have to make in my garage, (route of gas piping, removal of existing water heater exhaust piping, penetrate garage wall to install tankless exhaust system, install ptrap on condensate line). The contracted Electrician 'schooled' me on my electrical panel fuses, the contracted plumber also engaged my thoughts when he described the water line reroute / install.

A/C Install

Aug 10,2016 by Mimi - Portland
Jason was so patient working through all my questions, and I put him through the ringer for sure...I wanted to know everything possible about my install from unit specs to financing to incentives. Daniel Stevens and Nathan McCord are great!!! They installed the units (electric AC and gas furnace). Swept up after themselves, wore booties in my house, helped me program the thermostat, cleaned up the fingerprints on the equipment...explained all the equipment. Very satisfied and don't feel like I've been taken advantage of like I have in the past with other contractors!

A/C Installation

Aug 10,2016 by Lizzie - Portland
I purchased an air conditioner from Tri County Temp Control this spring. Jason was great to work with on the sales end and the installers were excellent - efficient, friendly, smart, respectful of our home and property. They pulled the permits and passed inspections without a hitch. It was an easy process and I highly recommend Tri County!

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