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Reviews

heating and cooling testimonials2
 

Furnace, A/C Install

Aug 10,2016 by Phil - Gladstone
We had to replace our furnace when we first bought our house and First Call gave us the most complete, comprehensive proposal at a very reasonable cost. Everybody we dealt with was fantastic and has been ever since. Now we've gone back to First Call to replace that furnace with a better one and added whole-house AC. Steve E. gave us tremendous help in explaining our options and choosing a system, Aaron M. and Joe G. were outstandingly friendly, fast and efficient installers, and our new equipment is absolutely fantastic. So once again we're thrilled to have done business with First Call Heating and Cooling.

A/C Install

Aug 10,2016 by Nicole - Portland
Luke Greenwald & Dustin Gould just installed central air in my home today & they did a great job.  They took the time to explain my new system & to even fix an issue that they saw with how my condensation pump was installed with my furnace.  They were both really friendly, left the workspace & yard clean, & were very accommodating to my nervous dog.  

I got many bids for installing a/c from other highly rated Angie's List installers.  The others came in much higher due to summer surge pricing.  First Call's flat rate pricing meant that there bid was actually the cheapest & their free quote was one of the most informative & detailed bids that I received.  I had used First Call in the past when I had an oil tank furnace & I always had great service.  I am happy to be a client of theirs once again.

Mistubishi Ductless Mini-Split Install

Aug 10,2016 by Sam - Portland
City of Portland came and inspected/approved our new Mitsubishi ductless mini-split yesterday, so we are ready for the heat! No more fans and window AC units for us. I have run the 3 room system up and down the heating/cooling temps and I am excited to know that our upstairs will be comfortable no matter what the season. The First Call team was outstanding. Steve was a very responsive and thorough Sales contact. Victoria and Jasell processed and scheduled our job with precision....no surprises! Robert led the field installation. From the moment he arrived on site, he was very communicative about what was to be done and when it would be done. This install had to fit into a tight window of a bigger remodeling project, and the install team of Robert, Jonathon, Jeff and Victor respected that and got their work done. They also executed their work with careful attention to housekeeping! I give the First Call team an "A" on this project!

AC Replacement and Install

Aug 10,2016 by Carolee – Tigard
First Call never lets me down; they are efficient, on time, thorough and fairly priced. I had my old, broken down air conditioning system replaced by a new, more efficient model today. The two technicians, Jose and Belek, were very polite and did an excellent job, and explained all the new features to me before leaving. I highly recommend First Call for all your heating and cooling needs.

A/C Repair and Install

Aug 10,2016 by Carolee – Tigard
First Call never lets me down; they are efficient, on time, thorough and fairly priced. I had my old, broken down air conditioning system replaced by a new, more efficient model today. The two technicians, Jose and Belek, were very polite and did an excellent job, and explained all the new features to me before leaving. I highly recommend First Call for all your heating and cooling needs.

Installation of A/C

Aug 10,2016 by Kristen – Portland
I cannot say enough praise for the team at First Call. I have now had two issues with my AC (at different properties) that have required special service and attention - and First Call rose to the occasion and exceeded expectations in both instances. The combination of well-versed industry knowledge, professionalism, and customer care has made me a customer for life. :k PS: Thank you, Steve Erickson and your crew - Daniel Stevens, Jason Sundwall, and Dustin Gould - for instilling peace, quiet, and cooler temperatures in my home once again!

A/C Installation

Aug 10,2016 by Julie – Beaverton
I am so excited to finally have A/C! I am very pleased with the responsiveness and customer focus from First Call. The team has been great to work with during this process-- from Jason B and the sales call, to support from Vanessa and Giesele. I knew I was in good hands with the installers Merle and Jason. I've been so pleased with the professionalism, courtesy and "realness" of the team. First Call was in fact my "only call" for my furnace and now A/C. Now, I just need some 85 degree days to put it to the test. Thanks!!

Duct Maintenance

Aug 10,2016 by Sandy – Thompson
Abel, Aaron & Matt Great service, knowledgeable and went beyond the (first) call of duty to make everything perfect Dustin Came out to clean duct work. Did first class job. Again, I can't imagine dealing with a more solid company!

HVAC System Maintenance

Aug 10,2016 by Peter – Portland
Technicians Merle, Billy and Abel all did a really great retro-fit on my old HVAC system with new Trane components. It took most of the day, but everything was done properly and with great care and the place looked great when they left. These extremely courteous and thoughtful employees will provide you with the professional service you require at a the most competitive pricing. Mike Smith is a knowledgeable and patient salesperson that will answer all your questions and return your all of your calls promptly.

Installation of Furnace

Aug 10,2016 by Don – Portland
Hmmm...where to start… where to start… Well they were a tad bit higher than the other 5 contractors we got bids from but maybe it was because the Salesperson Steve Erickson listened to what we wanted and was the only contractor that said it could actually be designed that way? And then the installers Abel and Aaron showed up every day at 7:30 am sharp and worked until 4? The Salesperson actually showed up at the start of the job to make sure the installers understood how he designed the system and bid it. Then the installers cleaned and organized the job site after work every night, took the time to understand our concerns on the furnace and duct location, customized the system to fit exactly where we needed it to be and finished a half a day early? That might be it but the job is done, it works perfectly and we have had great service. Well worth the tad bit more.

Maintenance on Air Ducts

Aug 10,2016 by Heather – Milwaukie
Dustin W came out earlier this month and cleaned the air ducts in my house. He was very nice, made sure I knew what he was doing and that I had no questions. Thanks!

Furnace Install

Aug 10,2016 by Aaron – Portland
I just had a new furnace installed by these guys. The install was clean and they corrected some errors made by previous owner on an earlier install that will make future remolding project easier. Price stayed at original quote which was right in middle with other estimates I had gotten. I would definitely recommend these guys to anyone. Great job!

Heat Pum and Furnace Install

Aug 10,2016 by Peter – Beavercreek
I was very pleased with their installation services of my new heat pump and furnace.  Merle, Jason, and John arrived on time and completed the installation in a timely manner and were very professional throughout the entire job.  Any questions I had they took the time to answer.  Definitely recommend them.

Furnace Replacement and Installation

Aug 10,2016 by Sheila – Portland
TriCounty Temp Control is an excellent HVAC company.
I recently had the need to replace the furnace in our home.  Therefore, I reached out to three HVAC companies to get bids for a furnace replacement.
Jason, the sales rep for this company promptly contacted and met with me to discuss my options.  He was professional, thorough and knowledgeable and provided a competitive price for the furnace replacement.  So, I went with this company.  The installation team of Aaron and Merle were awesome.  They arrived promptly, explained exactly what they were going to do, and also answered my zillion questions.  The furnace installation went off without a hitch and they did an excellent job of cleaning up after themselves.  My experience with this company was outstanding and I would highly recommend them.

Heat Pump Install

Aug 10,2016 by Betty – Hillsboro
Thank you Merle and Jason for putting in our heat pump today. Great job! We have heat again!

Furnace Repair

Aug 10,2016 by Bill - Portland
During the cold spell we had in December my furnace started failing.  I contacted Chris Rickles from Tri County as he has assisted me in my home heating and air conditioning needs in the past.   Chris came right over and we discussed repair of my existing furnace and the cost of a new one.   I decided that my exixting furnace was old enough that it was time for a new one.   Chris quickly sized the job, gave me options for a new furnace and set up a schedule for only 2 days later and even offered an emergency install if I needed it.   The Tri County install team of Jason H and Dustin arrived on site on the scheduled day and time and quickly went about the removal and replacement of my furnace.  They did a neat and professional job in a very short time.   They clearly took the time to do the job right, the ducting, flue work and gas piping was installed square and plum and properly sealed and fire stopped.   They explained the options of the new furnace and set it up the way I wanted it.    The whole removal and replacement only took a few hours and the job was done well.   
This is my 6th experience with Tri County and they have all been great.   I highly recommend Tri County to anyone with home heating or AC needs.

Multiple Service Install

Aug 10,2016 by Linda - Lake Oswego
I just had Tri County Temp install a new furnace, new AC, air filter and thermostat.  I am very pleased with the work done.  I am equally satisfied with their courtesy and clean-up.  The units look great and perform extremely well.  There were a few glitches that occurred along the way, but between the installers and the service rep everything was immediately corrected.  I want to highly recommend the installers Abel and Nathan and my incredible service rep Chris Rickles for outstanding customer service.

Gas Line Repair

Aug 10,2016 by Mike - Gladstone
Quick, professional repair of my gas line. John Hill was terrific. Highly recommend.

Furnace Installation

Aug 10,2016 by Jerry - Portland
Tri County Temp Control is an excellent HVAC company.
I recently had to research who to have install a new furnace in our home because ours just stopped working. They had been my go to service company for 20 years, but I always do my research to get the best product for the best value. I got four bids total, looking at Carrier and Trane brands.
Chris Rickles was the sales rep for this company and promptly contacted and met with me to discuss my options.  He was professional, thorough and knowledgeable and provided a competitive price for the furnace replacement. I told him I was getting other quotes and would need the weekend to review before making a decision. I was able to talk with him twice on a Sunday to get answers to my questions. Being a contractor myself, I know taking calls at night and Sundays is above and beyond. His dedication to making sure I had all of my questions answered convinced me to go with Tri County Temp Control. The installation crew, Merle and Nathan were awesome. I wish I would have had more guys like them when I was in business.  They arrived promptly, explained exactly what they were going to do, and also answered all my questions. They even asked my preference for vent routing. The furnace installation went perfectly and they did an excellent job of cleaning up after themselves.  My experience with this company was outstanding and I would highly recommend them.
I would also add that, being a contractor myself, I don't give out reviews like this lightly.
You definitely want to use Tri- County Temp Control. Not even a question.

HVAC Install

Aug 10,2016 by Doug - Oregon City
We had three estimates and Chris from TCTC was heads and shoulders above the other two in terms of his knowledge and his people skills so picking them was easy. Then the installers, Anthony and Merle were great guys, did the work they were supposed to within the time estimated and we just couldn't be happier. 
We would recommend them for any HVAC work.

FIRST CALL HEATING & COOLING

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We are incredibly proud of our extraordinary team and the level of service they provide. We’re not the only ones who think they are good at their jobs! Just take a look at the organizations recognizing our professional standards:

First Call Heating & Cooling is licensed, bonded, and insured. We’re BBB Accredited with an A+ rating and have won the Angie’s® List Super Service Award every year since 2006!

For all your heating and cooling needs, call or contact us today!

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Tri County Temp Control

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