Call Us: Portland: (503) 231-3311 Vancouver: (360) 693-3311
Email Us: Sales & Service | Store Hours: 7:30 AM to 5:00 PM Mon-Fri

Reviews

heating and cooling testimonials2
 

Install

Sep 26,2016 by David Shinp
We had First Call heating and cooling to install a new heating/air conditioning unit. They were very prompt and courteous. Highly recommended.

Service Call

Sep 26,2016 by Alena
First Call is a great company. When my air conditioner went out I called a few other companies who couldn't come right away but Chris came the same day and had us back cooling again. I would recommend them to anyone.

A/C Service

Sep 26,2016 by Margene
Chris has been fixing my air conditioner for years. He is honest and upfront. Great people to deal with.

new furnace and heat pump

Sep 22,2016 by Raven Hastings
I am not sure why the stars for rating won't come up, but your company is for sure a 5 star in my book.  I would recommend your service to anyone I know.  Thanks for the prompt service, consideration, politeness, professionalism and a bunch of other adverbs.  Great work, great guys who came out.  Passed both the inspections today.

Sep 19,2016 by Michael
The service was very professional. Dustin came on time, explained clearly what he was doing, solicited questions, was unfailingly polite and did his work with care and thoroughness. We are extremely grateful.

Sep 10,2016 by Brent
Buying a new, replacement furnace was certainly stress-free and enjoyable, thanks to Steve E. (consultant) and Abel M. and Nathan M. (technicians) who came to my home and did a tremendous job.  All were professional, courteous and very friendly.  They made sure I understood what features the new furnace and thermostat had, gave me a great price and cleaned up their work space and driveway without hesitation.  I am a satisfied customer who recommends First Call to anyone who needs service and equipment.  Thanks again, one and all!

Oil to Gas Conversion

Sep 07,2016 by Lori J - Portland
We just converted from oil to gas and included central air. My experience from the very beginning to end was wonderful. Steve Erickson, consultant, was very helpful in answering all of our questions on how the process would work and he took care of everything. Luke did the installation, very professional, respectful and punctual. We had our air ducts cleaned for the first time by Dustin. He was also very professional, respectful and punctual. I would definitely recommend First Call to my friends.

Furnace & A/C Install

Sep 07,2016 by Rebecca - Portland
Great work from the team at First Call Heating and Cooling! It's quite a process from start to finish and it was top notch work all the way. Steve made the initial call and then coordinated the entire project for us. Dustin and Andre did a great job with the duct cleaning, then Joe, Aaron, and Victor did stellar work installing our new furnace and AC unit. Very impressed with the quality of work and the whole team. Would highly recommend!! Signed, Happy Homeowner

Furnace Install

Aug 24,2016 by May - Vancouver
Dustin G. and Victor were swell! They installed our new furnace punctually, professionally, and pleasantly. Just squared away through and through. Dustin went the extra mile to be sure. Thank you fellows!

Trane Furnace Install

Aug 19,2016 by Janet
Bid and installed a new Trane furnace and air conditioner. Steve Erickson, the sales person, was very knowledgeable and answered all my questions. The company was four weeks out for install but I asked them to move up that date if possible. Two weeks later the equipment was installed. First Call had a very skilled, professional team of installers. They were very respectful and on time. I found the experience to be stressless.

Furnace Installation

Aug 12,2016 by Jean F. - Portland
I want to thank you for the excellent service and performance you provided in installing my new furnace and moving the water heater. Each and every employee who came to my home was polite, considerate and informative. On a scale of 1-10, you are all a 10 plus.

Installation of A/C Trane Unit

Aug 10,2016 by Laham & Cathy – Portland
We recently had a Trane a/c unit installed at our town home. Our consultant, Steve Erickson, was very helpful in selecting the right sized unit for our home. Steve was also our consultant for a furnace and air conditioner at our previous home. 
Our new unit was installed by Abel Morfin and Aaron Miller. They were very professional in their work and also helped us to understand the Nexia thermostat. 
All three of these employees are truly great ambassadors for First Call. Thanks again.

Furnace Install

Aug 10,2016 by Meg – Portland
From Chris who bid the job to Jeff & Bill who did the install, these folks get that customers want the contractors they invite into their homes to have integrity and expertise. They made a good first impression and after my new furnace was installed (in one day as promised) they made a strong last impression by staying to clean up behind themselves. It was a long day and the techs didn't get done until 7 pm, but they didn't leave until I understood how to clean the filter and operate the equipment. Good job, guys.

HVAC Service

Aug 10,2016 by Abby – Portland
All around fabulous experience with Tri County Temp Control. Jason was an attentive and helpful guide in helping us figure out our cooling needs. Jeff and Bill were our installation team and they provided top notch service, both technically and personally--they were friendly, communicative, punctual, and helpful in providing information about our new systems. I absolutely recommend this business and appreciate how much the company values customer service.

Electric AC and Gas Furnace Install

Aug 10,2016 by Michele – Gladstone
Jason was so patient working through all my questions, and I put him through the ringer for sure...I wanted to know everything possible about my install from unit specs to financing to incentives.  Daniel Stevens and Nathan McCord are great!!! They installed the units (electric AC and gas furnace). Swept up after themselves, wore booties in my house, helped me program the thermostat, cleaned up the fingerprints on the equipment...explained all the equipment. Very satisfied and don't feel like I've been taken advantage of like I have in the past with other contractors!

Installation of A/C Unit

Aug 10,2016 by Anita – Happy Valley
Kurt and Merle installed my new air conditioning system.  They were extremely nice and professional.  My furnace is in the attic and comes with loose insulation to complicate keeping things tidy.  They left everything clean.  They played with my black lab and kept him happy, too!  I highly recommend them and Tri County Temp Control, as well.

AC Installation

Aug 10,2016 by Dan – Portland
We had Merle and Billy come out today and install our new AC unit. We couldn't be more pleased with the service these two provided for our family. They went above and beyond throughout the installation. The thoroughness of these two was impressive. Every aspect of the install was thought through by them, and they missed no details. I couldn't be more pleased with the service and would highly recommend them to anybody!

HVAC Install

Aug 10,2016 by Michael – Lake Oswego
We want to thank Merle, Aaron and Dustin for the outstanding professional installation service they provided. The work provided by Jim of Bob's Electric was primo, as well. Thanks, everyone!

A/C Install

Aug 10,2016 by Kevin – Milwaukie
We had air conditioning added to our 1970s split level ranch house in June. Right after we signed the contract we were due for a sudden heat wave with temperatures in the 100s.  Although Tri County was very busy, Chris Rickles moved heaven and earth to get our system installed the day before the heat wave. The crew did a great job but there were a couple of cosmetic issues to the house that had to be corrected afterward.  Chris was very responsive to our needs and sent out Michael Samuel to make it right.  Michael exceeded our expectations and did a first-rate job!  We could not have been more pleased with the result and, in general, with Tri-County's service.  This has been our best experience with any contractor to date.  Thanks so much guys!

Furnace Tune-Up

Aug 10,2016 by Joseph – Portland
Everyone I was in contact with at First Call was wonderful. I needed to schedule a furnace tune up as well as get heating oil for my tank. First Call scheduled a meeting for the same week with two separate people coming out with a window of 9am-12am. I was pleasantly surprised then when at 9:01am I got a knock on the door for the guy to fill the tank! He was courteous and speedy. Immediately after he left I got a call saying the furnace technician was on his way and showed up around 9:30am (very impressive timeliness). The tech's name was Brian and when he found out this was my first oil furnace he walked me through the basics of maintenance and upkeep and thoroughly explained everything. With such an awesome experience I won't be going to anyone else for my furnace and oil needs.

FIRST CALL HEATING & COOLING

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We are incredibly proud of our extraordinary team and the level of service they provide. We’re not the only ones who think they are good at their jobs! Just take a look at the organizations recognizing our professional standards:

First Call Heating & Cooling is licensed, bonded, and insured. We’re BBB Accredited!

For all your heating and cooling needs, call or contact us today!

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Certified Partner of with:
Tri County Temp Control

 

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