Very pleasedJul 28,2018 by Judy Bottita
Same day service,courteous and with a smile, even during all this heat. Just a new thermostat (which we should have bought when our new system went in), but we cannot complain about anything with such prompt and cheerful service.
Color me happyJul 27,2018 by EB
Called for service at 7:30 am - A/C back up and running by 2:00 (during a heat wave, no less). Happy, happy! Thank you much.
A/C fix!Jul 25,2018 by Jason A
A/C unit outside fan stopped turning. No cold air! It’s 95F out there! Called at 7:30am and the tech (Gage) was on site at 9:30am THE SAME DAY! 1/2 hour later, unit is working again. Thank you Gage and First Call.
On Time and All is CleanJul 23,2018 by MICHAEL BONHAM
I purchased a gas furnace several years from Tri County Temp Control and everything went smoothly. Now I needed to replace 2 AC units, one in the attic and one in the basement. Daniel and Erik showed up with photos of the gas installation and were well prepared for the job. Installations were on time and clean the entire time. One minor problem accurred when our TV connection in the attic had to be disconnected and was not reconneced during the installation. I called the next working day and Daniel was at my house within 2 hours and reconnected within 15 minnutes. Excelent and professional service.
Frank Rao has been working with us to repair the cooling part of our heat pump. We started this during March when it was too cold to really test but knew something was wrong. Frank has been a pleasure to work with. Very professional, prompt and patient with me hovering around him asking way too many questions. I would recommend him to anyone as he does the extras that make you know you have the right man for the job. Felecia and the other poor women who have helped me with my crazy schedule were wonderful and very patient with my requests. I just hope the heat pump is happy with the new part and keeps on working. First call needs kudos given to all who had helped on this repair. I'm pretty sure the list is long. Thank you. Janet
FIVE STARJul 19,2018 by Christine Edgar
Ron arrived right on time at the early part of my window. He was polite, friendly and knowledgeable. He worked efficiently. At this servicing, he recommended heat and A/C servicing in December. He left me a very satisfied customer of your company.
New heat pump and backup furnace installed by Justin and Aaron. Excellent work - clean, neat, attention to details. It was a pleasure working with FirstCall but especially pleasant to work with Justin and Aaron. First Call is most fortunate to have these two employees.
Just as I have come to expect over the years, the service man was prompt and efficient, An added bonus- he was also pleasant and friendly!
I'm impressed with First Call's service and personnel. The review is supposed to be 5 stars, BTW.
Nick was here for annual service of heating and AC. He was fast, efficient, thorough and personable.
Nick was here today to service my A/C and heating units. He was very polite & explained what he was doing. I appreciated his service very much.
Fast Service - Good resultsJun 27,2018 by Thomas Stanley
The AC unit was turning on and off every few seconds. I called FIrst Call and they had a tech out the same day to look at the problem. The refrigerant was leaking. HVAC tech, Frank Rao, discovered the problem with a detector and ordered a new evaporator coil. The new coil arrived in a couple days and Frank installed it. Works great now. Extremely fast service. Thank you.
ac and furnaceJun 26,2018 by Kristine
Chris arrived on time. He was polite, informative, and efficient.
SERVICE WAS QUICK AND CHRIS WAS VERY NICE.
Great performance heat pump.Jun 24,2018 by Jack Benedict
Great service for a great product. Service was quick and efficient, like the Trane heat pump. Best of the best. Much appreciated. Jack
Emergency AC RepairJun 21,2018 by Dennis Braithwaite
I call for HVAC repair late in the day and was promised a call from dispatch between 7:30 and 8:00 AM the next morning. Dispatch called on time a promised a technician between 2 and 5 PM. Technician called to verify if he could arrive early, and that he could be here with in 20 minutes. He arrived as promised, was very professional, and answered all our questions.
ThanksJun 20,2018 by Kathy
I called yesterday to schedule my annual AC maintenance and was surprised to be offered a next day appointment, And the scheduler explained my cost savings by doing the furnace service at the same visit. Thanks for continuing great service. Nick was informative and on time,
Honest evaluationJun 20,2018 by Peggy Phillips
Our technician was honest and caring and told us in clear terms the air conditioning unit wasn't worth repairing if they could get the parts. Not news a homeowner wants but we knew we could have trouble most any time. We are still not sure what to do but we will figure it out soon.
Frank did a great job. Arrived about when expected and gave me a clear summary of how my equipment was functioning and what he had done.
Very nice and competent technician. He is knowledgeable and stays right on his task.