Call Us: Portland: (503) 231-3311 Vancouver: (360) 693-3311
Email Us: Sales & Service | Store Hours: 7:30 AM to 5:00 PM Mon-Fri


heating and cooling testimonials2

Very pleased

Jul 28,2018 by Judy Bottita
Same day service,courteous and with a smile, even during all this heat.  Just a new thermostat (which we should have bought when our new system went in), but we cannot complain about anything with such prompt and cheerful service.

Color me happy

Jul 27,2018 by EB
Called for service at 7:30 am -  A/C back up and running by 2:00 (during a heat wave, no less).   Happy, happy!  Thank you much.

A/C fix!

Jul 25,2018 by Jason A
A/C unit outside fan stopped turning. No cold air! It’s 95F out there! Called at 7:30am and the tech (Gage) was on site at 9:30am THE SAME DAY! 1/2 hour later, unit is working again. Thank you Gage and First Call.

On Time and All is Clean

Jul 23,2018 by MICHAEL BONHAM
I purchased a gas furnace several years from Tri County Temp Control and everything went smoothly.  Now I needed to replace 2 AC units, one in the attic and one in the basement.  Daniel and Erik showed up with photos of the gas installation and were well prepared for the job.     Installations were on time and clean the entire time.
One minor problem accurred when our TV connection in the attic had to be disconnected and was not reconneced during the installation.  I called the next working day and Daniel was at my house within 2 hours and reconnected within 15 minnutes.
Excelent and professional service.

Jul 19,2018 by Janet Frazier
Frank  Rao has been working with us to repair the cooling part of our heat pump. We started this during March when it was too cold to really test but knew something was wrong. 
Frank has been a pleasure to work with. Very professional,  prompt and patient with me  hovering around him asking way too many questions.  I would recommend him to anyone as he does the extras that make you know you have the right man for the job.
Felecia and the other poor women who have helped me with my crazy schedule were wonderful and very patient with my requests. 
I just hope the heat pump is happy with the new part and keeps on working.
First call needs kudos given to all who had helped on this repair.  I'm pretty sure the list is long. 
Thank you.  Janet


Jul 19,2018 by Christine Edgar
Ron arrived right on time at the early part of my window. He was polite, friendly and knowledgeable. He worked efficiently. At this servicing, he recommended  heat and A/C servicing in December. He left me a very satisfied customer of your company.

Jul 13,2018 by Waldemar Schmidt
New heat pump and backup furnace installed by Justin and Aaron.  Excellent work - clean, neat, attention to details.  It was a pleasure working with FirstCall but especially pleasant to work with Justin and Aaron.  First Call is most fortunate to have these two employees.

Jul 10,2018 by Mary Milestone
Just as I have come to expect over the years, the service man was prompt and efficient,  An added bonus- he was also pleasant and friendly!

Jul 02,2018 by Waldemar Schmidt
I'm impressed with First Call's service and personnel.  The review is supposed to be 5 stars, BTW.

Jun 28,2018 by cynthia elspas
Nick was here for annual service of heating and AC. He was fast, efficient, thorough and personable.

Jun 28,2018 by Marcene Halversen
Nick was here today to service my A/C and heating units.
He was very polite & explained what he was doing.
I appreciated his service very much.

Fast Service - Good results

Jun 27,2018 by Thomas Stanley
The AC unit was turning on and off every few seconds.  I called FIrst Call and they had a tech out the same day to look at the problem.  The refrigerant was leaking.   HVAC tech, Frank Rao, discovered the problem with a detector and ordered a new evaporator coil.   The new coil arrived in a couple days and Frank installed it.  Works great now.  Extremely fast service.  Thank you.

ac and furnace

Jun 26,2018 by Kristine
Chris arrived on time.  He was polite, informative, and efficient.

Jun 25,2018 by ken morrow

Great performance heat pump.

Jun 24,2018 by Jack Benedict
Great service for a great product. Service was quick and efficient, like the Trane heat pump.

Best of the best.

Much appreciated.

Emergency AC Repair

Jun 21,2018 by Dennis Braithwaite
I call for HVAC repair late in the day and was promised a call from dispatch between 7:30 and 8:00 AM the next morning.  Dispatch called on time a promised a technician between 2 and 5 PM.  Technician called to verify if he could arrive early, and that he could be here with in 20 minutes.  He arrived as promised, was very professional, and answered all our questions.


Jun 20,2018 by Kathy
I called yesterday to schedule my annual AC maintenance and was surprised to be offered a next day appointment,  And the scheduler explained my cost savings by doing the furnace service at the same visit.  Thanks for continuing great service.  Nick was  informative and on time,

Honest evaluation

Jun 20,2018 by Peggy Phillips
Our technician was honest and caring and told us in clear terms the air conditioning unit wasn't worth repairing if they could get the parts.  Not news a homeowner wants but we knew we could have trouble most any time.  We are still not sure what to do but we will figure it out soon.

Jun 19,2018 by Gloria Myers
Frank did a great job.  Arrived about when expected and gave me a clear summary of how my equipment was functioning and what he had done.

Jun 14,2018 by Gary Geiger
Very nice and competent technician. He is knowledgeable and stays right on his task.



We are incredibly proud of our extraordinary team and the level of service they provide. We’re not the only ones who think they are good at their jobs! Just take a look at the organizations recognizing our professional standards:

First Call Heating & Cooling is licensed, bonded, and insured. We’re BBB Accredited with an A+ rating and have won the Angie’s® List Super Service Award every year since 2006!

For all your heating and cooling needs, call or contact us today!

+ More Information

Certified Partner of with:
Tri County Temp Control


Annual tune-ups & maintenance from First Call can save energy and money, reduce costly repairs, and help your equipment last longer.

Find out how to get $10 off your next service work or duct cleaning.

Super high efficiency ductless systems from First Call Heating & Cooling save on energy bills while keeping your home comfortable and quiet year round.


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