Call Us: Portland: (503) 231-3311 Vancouver: (360) 693-3311
Email Us: Sales & Service | Store Hours: 7:30 AM to 5:00 PM Mon-Fri

Reviews

heating and cooling testimonials2
 

Chris knows old oil furnaces

Sep 27,2018 by CAROL JOHNSON
Chris serviced our 1947 Sanburg furnace today and did an excellent job because he KNOWS old oil furnaces.  Chris was so professional---went right to work and had the furnace maintained for another year.  Chris let us know how much he enjoys servicing the OLD furnaces w/hands- on adjustments.  Put us at ease and gave us full confidence in his work.  Please email us Chris's last name so we can request him for our 2019 maintenance work.  We want a service man like Chris who loves his work and gives us excellent service.

Good job

Sep 26,2018 by Ann tavolieri
Scott did an amazing job and had my heating system working perfectly.

Sep 23,2018 by Linda Suzuki
A very good job taking care of the problem.

Good Job

Sep 20,2018 by Rolene
Love our new Trane
The installation went well,the guys were great.
Any questions we have or concerns they are there to 
answer them.
I feel we made the right decision.

thermostat replaced

Sep 18,2018 by Dennis
Good job done. Friendly and explained about the new part. Was on time and left message that he was on his way over to do the work.

First Call redemption

Sep 14,2018 by Sherri Brasell
After having a bad experience with our furnace install some time back, we were reluctant to have First Call come back out. That being said, I had to remind myself of our previous experiences, and decided to call them for the annual tune up. They sent me a man named Frank, who was absolutely wonderful! He was apologetic for our past experience  (which was not his fault ), and he made my day brighter overall. I'll be back! Thanks!

very thorough

Sep 06,2018 by Irene Tauscher
This was our first visit (furnace winter tuneup) since our former heating/cooling company "Eastside Heating" sold.  Jason Hunt was our tech and my husband and I were very impressed.  He was very thorough and explained all that he did.  He even serviced our condensation pump which I don't think anyone else ever touched, probably because the pump is in a spot that's very difficult to get to, but Jason made the effort to do so.  Thank you!!!   I have to admit I was somewhat apprehensive to use someone new because we've used Eastside for the past 30 years, but we will absolutely continue to use First Call.  They were reasonable, clean and thorough and Jason was a pleasure to have in our home and answered all the questions we had.  Great job "First Call".

Very Pleased

Aug 25,2018 by Pamela Jones
This was our first annual service with First Call since their merger with Eastside.  We were pleased with the friendly, efficient office staff who handled our call.  Our technician, Dave Hill, arrived on time and conducted a very thorough check up and servicing of our furnace and heat pump.  He also answered all of our questions.  We also appreciated the automated calls that reconfirmed our appointment, gave us the name of our technician and informed us when he was on his way.

Furnace Tune-up

Aug 22,2018 by Tony Hitter
I am continually impressed by your organization.  From the friendly staff who answer my call to schedule an appointment, to the experienced and knowledgeable technicians who show up promptly and take the time to answer my questions and educate me about my system, I always have a great experience.  I have been a happy customer for 16 years, and can't imagine ever going with another company.  Many thanks!

Compressor issue

Aug 20,2018 by Laury Girt
Corey Green is an excellent technician, throughly explained the repair or replace possibilities for my 22 year old unit. He was able to repair it for now and prepared me for the replacement that will happen once the unit dies.  
I appreciated his professionalism, friendliness and candor,  confirms why I'm a long time First Call customer.

Annual furnace and A/C check-up

Aug 20,2018 by Tom Johnson
Dan Kim's annual check-up of our gas furnace and a/c was exceptional, as usual.   Five stars for sure.   He explains what he will do and answers any questions that I have.

Highly recommend First Call!

Aug 20,2018 by Brenda Fowler
Jason did an extremely thorough job servicing our air conditioner! He made some recommendations for future work but in no way pushed any sales. Super enthusiastic about his work and willing to educate us. Terrific experience! He returned two weeks later to fix something unrelated in our furnace and didn’t charge for the quick repair.

Great service!

Aug 20,2018 by Ann
Gage was on-time, did a great job cleaning my filter & servicing my furnace!  Now it's ready for the winter!

Aug 18,2018 by Pat Hardin
Thank you for a job well done. Really appreciate the professional work and attitude. First Call, you are great.

Aug 16,2018 by JoAnna Sering
Dan is always a 10, very professional, gives one a feeling of confidence in his ability and performs duties in an upbeat manner.  The McCall people are great, we have been with the company since moving here more than 50 years ago.

Annual Service

Aug 15,2018 by Gary Salyers
Justin was very open and helpful. He explained well to answer the questions we had and did some extra things to make our life easier. Good job!

outstanding

Aug 13,2018 by Phil
A nice experience. Jim was on time, efficient and explained things we can do to keep our system working properly and efficiently. Would definitely recommend this company.

Aug 11,2018 by Jim Ruyle
Joe and Dustin worked efficiently to install our new air conditioner and did a high class job. Well informed, communicative, and professional. Offered helpful explanations and advice.

Great experience

Aug 11,2018 by Steve Muma
We had an AC unit installed this week by a joe, Chris and nathan.  All three were extremely friendly and professional.  They cleaned up when they were done and didn’t leave until everything was working perfectly.  We have already recommended them to friends and will continue to do so.

Aug 10,2018 by MaDonna Manasco
This was a very nice experience. I was notified  of arrival time  and Jim was so personable and efficient . All and all well done

FIRST CALL HEATING & COOLING

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We are incredibly proud of our extraordinary team and the level of service they provide. We’re not the only ones who think they are good at their jobs! Just take a look at the organizations recognizing our professional standards:

First Call Heating & Cooling is licensed, bonded, and insured. We’re BBB Accredited!

For all your heating and cooling needs, call or contact us today!

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Certified Partner of with:
Tri County Temp Control

 

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