Call Us: Portland: (503) 231-3311 Vancouver: (360) 693-3311
Email Us: Sales & Service | Store Hours: 7:30 AM to 5:00 PM Mon-Fri


heating and cooling testimonials2

Furnace Tune-up

Aug 22,2018 by Tony Hitter
I am continually impressed by your organization.  From the friendly staff who answer my call to schedule an appointment, to the experienced and knowledgeable technicians who show up promptly and take the time to answer my questions and educate me about my system, I always have a great experience.  I have been a happy customer for 16 years, and can't imagine ever going with another company.  Many thanks!

Compressor issue

Aug 20,2018 by Laury Girt
Corey Green is an excellent technician, throughly explained the repair or replace possibilities for my 22 year old unit. He was able to repair it for now and prepared me for the replacement that will happen once the unit dies.  
I appreciated his professionalism, friendliness and candor,  confirms why I'm a long time First Call customer.

Annual furnace and A/C check-up

Aug 20,2018 by Tom Johnson
Dan Kim's annual check-up of our gas furnace and a/c was exceptional, as usual.   Five stars for sure.   He explains what he will do and answers any questions that I have.

Highly recommend First Call!

Aug 20,2018 by Brenda Fowler
Jason did an extremely thorough job servicing our air conditioner! He made some recommendations for future work but in no way pushed any sales. Super enthusiastic about his work and willing to educate us. Terrific experience! He returned two weeks later to fix something unrelated in our furnace and didn’t charge for the quick repair.

Great service!

Aug 20,2018 by Ann
Gage was on-time, did a great job cleaning my filter & servicing my furnace!  Now it's ready for the winter!

Aug 18,2018 by Pat Hardin
Thank you for a job well done. Really appreciate the professional work and attitude. First Call, you are great.

Aug 16,2018 by JoAnna Sering
Dan is always a 10, very professional, gives one a feeling of confidence in his ability and performs duties in an upbeat manner.  The McCall people are great, we have been with the company since moving here more than 50 years ago.

Annual Service

Aug 15,2018 by Gary Salyers
Justin was very open and helpful. He explained well to answer the questions we had and did some extra things to make our life easier. Good job!


Aug 13,2018 by Phil
A nice experience. Jim was on time, efficient and explained things we can do to keep our system working properly and efficiently. Would definitely recommend this company.

Aug 11,2018 by Jim Ruyle
Joe and Dustin worked efficiently to install our new air conditioner and did a high class job. Well informed, communicative, and professional. Offered helpful explanations and advice.

Great experience

Aug 11,2018 by Steve Muma
We had an AC unit installed this week by a joe, Chris and nathan.  All three were extremely friendly and professional.  They cleaned up when they were done and didn’t leave until everything was working perfectly.  We have already recommended them to friends and will continue to do so.

Aug 10,2018 by MaDonna Manasco
This was a very nice experience. I was notified  of arrival time  and Jim was so personable and efficient . All and all well done

Furnace annual service

Aug 10,2018 by Laurel Bonnin
Awesome! Quick, efficiently done, and polite.

Aug 09,2018 by Brad Nelson
Dave Hill did a wonderful job on my air conditioner. He was more than courteous and very thorough! Thank You

Outstanding, timely service

Aug 08,2018 by Betsy
Our AC broke down during a 100 degree heatwave. I called at 8:30 AM and Corey was here by noon. He was very knowledgeable and could see what the problem was right away. He had the part we needed on his truck and fixed it right then. We have used this company many times and they have always been this consistently excellent. I already referred a friend to you! Thank you Corey.

Great, as always

Aug 03,2018 by Mike Umbras
Have used First Call in the past, at 2 different properties.  Always friendly, professional, and knowledgeable. This time was no different. And I really appreciate that they remind me when my yearly furnace and A/C check up is due.

Good Job!

Aug 02,2018 by Danilo Del Rosario
Dan was very nice, thorough and knowledgeable technician. I would specifically request for him on future services. Further, I will recommend First Call Heating and cooling to family and friends. 

Thank you,


Jul 31,2018 by Harley
prompt professional service.  have used their services several times.  glad I found a good professional for my heating & cooling needs

Jul 31,2018 by Neva Campbel
Called First Call with serious problem late on a hot afternoon.  Despite work overload, dispatcher arranged for service call that same day.  Frank was excellent.  Despite the heat, Frank searched til he identified the problem and solved it.  His expertise and ability saved the day.   So glad I have used First Call for many years.

AC tune-up

Jul 30,2018 by Tony H
I have been a happy customer for about 15 years now.  The recent experience is just another reason why.  The woman I spoke with to schedule the tune-up was friendly and accommodating to my schedule.  Chris showed up on time and as friendly as you can ask for.  He didn't mind me watching and he educated me about the unit's status and service recommendations going forward.  I have complete confidence in all of the work done; replacing the old oil furnace with a more efficient gas furnace, adding AC and a new gas water heater.   I am happy to say that I have never had an issue with any of them.  Thank you for being so good at what you do!



We are incredibly proud of our extraordinary team and the level of service they provide. We’re not the only ones who think they are good at their jobs! Just take a look at the organizations recognizing our professional standards:

First Call Heating & Cooling is licensed, bonded, and insured. We’re BBB Accredited with an A+ rating and have won the Angie’s® List Super Service Award every year since 2006!

For all your heating and cooling needs, call or contact us today!

+ More Information

Certified Partner of with:
Tri County Temp Control


Annual tune-ups & maintenance from First Call can save energy and money, reduce costly repairs, and help your equipment last longer.

Find out how to get $10 off your next service work or duct cleaning.

Super high efficiency ductless systems from First Call Heating & Cooling save on energy bills while keeping your home comfortable and quiet year round.


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