Call Us: Portland: (503) 231-3311 Vancouver: (360) 693-3311
Email Us: Sales & Service | Store Hours: 7:30 AM to 5:00 PM Mon-Fri

Privacy Statement

  • Home
  • Privacy Statement

First Call Heating & Cooling respects your privacy. This privacy notice explains our online privacy practices and applies solely to information from this website.


We do not collect any personal information on the First Call Heating & Cooling website with the exception of your ability to voluntarily send us an email message using the “Contact Us” page. Using this form will send us your name, email address, and any other information you chose to provide.

We specifically request that you not send by email any confidential personal information such as social security number, date of birth, or banking account/credit card/debit card information.

We use the information you provide using the “Contact Us” form only to respond to your request. We do not share this information with outside parties except to the extent necessary to fulfill your request.

We use return email addresses in messages sent from the “Contact Us” form to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We do not send unsolicited email messages.

We do not knowingly collect or maintain any personal information from children under the age of 13. In addition, no part of our site is designed with the purpose of attracting any person under age 13.


If you have a question or comment about these privacy policies, please call us at 503-231-3311 or send us an email using the Privacy Policies option on the Contact Us page.




We are incredibly proud of our extraordinary team and the level of service they provide. We’re not the only ones who think they are good at their jobs! Just take a look at the organizations recognizing our professional standards:

First Call Heating & Cooling is licensed, bonded, and insured. We’re BBB Accredited!

For all your heating and cooling needs, call or contact us today!

+ More Information

Certified Partner of with:
Tri County Temp Control



Annual tune-ups & maintenance from First Call can save energy and money, reduce costly repairs, and help your equipment last longer.

Find out how to get $10 off your next service work or duct cleaning.

Super high efficiency ductless systems from First Call Heating & Cooling save on energy bills while keeping your home comfortable and quiet year round.


Password Reset
Please enter your e-mail address. You will receive a new password via e-mail.