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Vision Pro 8000-802

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HoneywellVisionPRO8000_108Vision Pro 8000

  • Smart Schedule – Programs in seconds for any lifestyle
  • Residential or Commercial Use
  • Dual-powered: Battery or hard wired

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    • 7-day Programmable
    • Residential or Commercial Use
    • Dual-powered: Battery or hard wired
    • Micro SD Port for Quick Installer Setup
    • Smart Schedule - Programs in seconds for any lifestyle
    • Plain Language Set-up: No manual needed
    • Controls humidification, dehumidification or ventilation
    • Works with RedLINK accessories: RedLINK Internet Gateway / Total Connect, Wireless Outdoor Air Sensor, Wireless Indoor Air Sensor, Portable Comfort Control, Entry/Exit Remote, Vent and Filter Boost Remote, Wireless Adapter, TrueSTEAM, and TrueZONE Panels
    • Up to 3 Heat/2 Cool Heat Pump or Up to 2 Heat/2 Cool Conventional systems when used standalone Up to 4 Heat/2 Cool Heat Pump or
    • Up to 3 Heat/ 2 Cool Conventional systems when used with the Equipment Interface Module
    • 5 Year Limited Warranty
  • Document #ModelManual TypeDescription
    69-1894EFS TH8110U1003, TH8320U1008, TH8321U1006 Operating Manual VisionPRO« TH8000 Series Touchscreen Programmable Thermostat
    69-2400EFS TH8321U1097 Operating Manual VisionPRO« TH8000 Series Touchscreen Programmable Thermostat
    69-2761EFS TH8110R, TH8320R, TH8321R User Guide VisionPRO« Series with RedLINKÖ
    69-2760 TH8110R, TH8320R, TH8321R Installation Guide VisionPRO« Series with RedLINK
    69-2760FS TH8110R, TH8320R, TH8321R Installation Guide STrie VisionPRO avec RedLINK/Serie VisionPRO con RedLINK
    68-3105 TH8110, TH8110R, TH8320, TH8320R, TH8321, TH8321R Guide Specification RedLINKÖ VisionPRO« Programmable Commercial Thermostat
    69-2762EFS THP2400A1019, TH8110R, TH8320R, TH8321R Installation Guide Cover Plate Assembly
    69-2693 TH8110, TH8320, TH8321, TH8000, VisionPRO installation Guide VisionPRO® TH8000 Series Touch-screen Programmable Thermostat
    69-2693FS TH8110, TH8320, TH8321, TH8000, VisionPRO installation Guide VisionPRO® TH8000 Series Touchscreen Programmable Thermostat; French and Spanish
  • Can the backlight be turned on all of the time?

    Answer: It depends, if the thermostat is powered with a 24 Vac common it can be set to have continuous backlight. If the thermostat is battery powered, it cannot be set for continuous backlight.

    How do I clean the screen of the thermostat?

    Answer: Press the SCREEN button to lock the screen for cleaning. The screen will remain locked for 30 seconds. After 30 seconds press Done to resume normal operation. Do not spray anything directly on the screen. Spray liquids onto a cloth, and then use the damp cloth to clean the screen. Use water or household glass cleaner. Avoid abrasive cleansers.

    How do I find my Thermostat model number?

    Answer: Honeywell thermostats have a model number that begins with a TH, T, RTH, CT, TL or RLV. The location of the model number varies depending upon the thermostat. If the thermostat is battery operated and the batteries are accessed from the front of the thermostat, please check the area around the batteries. If the batteries are on the back of the thermostat or if the thermostat is not battery operated, the model number should be on the back of the thermostat once the thermostat is removed from its base. If your thermostat has a mechanical clock, the model number is on a sticker on the horizontal surface above the clock.

    How does the FAN Auto/On switch or key work?

    Answer: The FAN selection key has two or three positions: Auto and On and sometimes Circ (Circulate). The Auto position will allow the system fan to operate whenever the heating or cooling system is turned on by the thermostat. The On position will turn the fan on to run continuously, regardless whether heating or cooling system is turned on by the thermostat or not. The Circ (Circulate) position if available will run the fan approximately 35% of the time, minus any time the fan will run with the heating or cooling system.

    I am unsure of the voltage coming up to my thermostat. How do I find out?

    Answer: Honeywell offers thermostats for both low voltage (24 volts) and line voltage (120 or 240 volts) systems. The most common type of voltage from a central heating and/or cooling system is 24 volts (24Vac). The old thermostat may say somewhere on the thermostat that it is for 24 volt (24Vac) or maximum 30 volts (30Vac). If you see 120 Vac or 240 Vac on the thermostat, a low voltage thermostat will NOT work with your system. You will need a line voltage thermostat. This type of voltage is common with electric baseboard heating. Regardless of the voltage, Honeywell strongly suggests that you turn off the power to the system at the furnace, at the fuse, or at the circuit breaker panel before installing or replacing a thermostat. If you are unsure about your voltage, please contact a local heating and cooling contractor in your area for assistance.

    Is it possible to see outside temperature and humidity on my thermostat?

    Answer: Yes. When connected with an Outdoor Sensor, select thermostats and devices will display the outdoor temperature and humidity on the screen.

    Is the packaging for this thermostat recyclable?

    Answer: Yes, the packaging contained with the thermostat is recyclable. Information about recycling thermostats containing mercury can be found at: thermostat-recycle.org/

    My system turns on and off too fast. What should I do?

    Answer: Your thermostat is designed to control temperature to +/- 1 F. How often your heat turns on and off depends on may factors including the type of heating system you have, as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). A typical forced air system will cycle about five times in an hour (5CPH), this is normal. A typical hot water system would cycle less then that

    My thermostat does not show "Sched" or "Hold" buttons. Why?

    Answer: If the thermostat is set for operation as a non programmable unit then it will not show Sched or Hold in the display. To check how the thermostat has been set up, please refer to the owner's manual under Advanced Functions and refer to feature 0160.

    My thermostat shows humidity however I am unable to change it.

    Answer: If the VisionPRO Thermostat does not allow you to change the humidity settings, then it is not setup for dehumidification or humidification control. In this case Honeywell recommends speaking to the installing contractor of the thermostat.

    On my Heat Pump Thermostat, my backup heat turns on when I move the temperature higher. Why?

    Answer: The thermostat takes the temperature override as a need to reach the new temperature setting right away. It will run the backup heat only as long as necessary to reach new temperature setting.

    Stage two of heat or cool turns on right away when I move the temperature higher or lower. Why?

    Answer: The thermostat takes the temperature override as a need to reach the new temperature setting right away. It will run the second or third stage only as long as necessary to reach new temperature setting.

    The thermostat does not show "Auto" under "System".

    Answer: "Auto" under "System" indicates that it is setup to automatically switch between heating and cooling. If your thermostat does not show auto, you may not have this feature.

    What is a changeover valve on a heat pump?

    Answer: The changeover valve is a device which reverses the flow of refrigerant in the heat pump. This will allow the freon to reverse and heat the home or cool the home. Honeywell uses an O terminal to energize the valve in cooling and a B terminal to energize the valve in heating. Some manufacturers of heat pumps may use the B terminal to energize in heating, while a vast majority energize the O terminal in cooling.

    What is a heat pump?

    Answer: A heat pump is a single system that provides both heating and cooling to the home. For example, the air conditioner may prove both heating and cooling to the home - this is called a heat pump. Often the heat pump also has some sort of backup or auxiliary heat for when it is cold outside. The backup or auxiliary heat could be electric heat strips or a fossil fuel furnace. Thermostats that control heat pumps with backup or auxiliary heat typically have an Em Heat (Emergency heat) position. When the system switch is moved to the Em Ht. position, the auxiliary heat is activated on a call for heat. The compressor is disabled.

    What is the difference between "Aux Ht" and "Em Ht"?

    Answer: Aux Ht or Auxiliary heat is the backup heat that turns on to help the compressor for first stage maintain your temperature setting. You know if the auxiliary heat is running when you see "Aux Heat On" in the thermostat's display. During this time both your Auxiliary heat and your compressor may be on at the same time. The thermostat will only run the Emergency Heat when the thermostat’s system switch is moved to the Em Ht position. When the thermostat is in this position the compressor does not run, only the Emergency heat runs. It is common that the Emergency heat and auxiliary or backup heat is the same source of heat (electric heat strips or fossil fuel).

    What is the EM HT (Emergency Heat) switch position on my heat pump thermostat?

    Answer: The EM HT (Emergency Heat) feature allows the user to use a backup heat source when the heat pump is not working. The Emergency Heat feature locks out the heat pump compressor so that only backup heat is used. This is typically used until a heating and/or cooling contractor can troubleshoot or fix the heat pump system.

    Why does my thermostat beep?

    Answer: Honeywell thermostats do not have the capability of making an audible noise such as a beeping sound. The noise you are hearing is likely from another electronic device which is near the thermostat. Check for a smoke detector, door bell, or security system.

    Why does the thermostat temperature not match my temperature thermometer in my home?

    Answer: Honeywell digital thermostats are designed to display the room temperature in a way similar to how people sense temperature. This means the thermostat takes into account not just the ambient air temperature but also the radiant temperature of objects in the room (i.e., wall and furniture). Room thermometers often only read ambient air temperature so they will not match the thermostat reading. Also, Honeywell thermostats do round in the display to the nearest whole number (half number in Celsius) and to the temperature setting. For example, if you have the thermostat set to 72 degrees the system will turn on and off but the inside reading on the thermostat never changes from 72. The actual temperature did fall to 71 or up to 73 and that is what turned on the heating or cooling but the thermostat display will stay at 70 to avoid jumping up and down constantly.

    Why is my cooling not working?

    Answer: There are several items you can check. First check that the thermostat is set to the Cool position. Make sure the temperature is set lower than the Inside temperature reading. Also check the circuit breaker and reset if necessary. Make sure that the furnace door is closed securely. If “wait” is in the screen or “cool on” is flashing – wait 5 minutes for the system to safely respond. The thermostat will indicate it is asking for the cooling to turn on when "cool on" or a "snowflake" in the display. If this message is in the display, the thermostat is asking for the heat to be on and there is a likely a problem outside of the thermostat preventing the cooling from running.

    Why is my heat not working?

    Answer: There are several items you can check. First check that the thermostat is set to the Heat position. Make sure the temperature is set higher than the Inside temperature reading. Also check the circuit breaker and reset if necessary. Make sure that the furnace door is closed securely. If “wait” is in the screen or “heat on” is flashing – wait 5 minutes for the system to safely respond. The thermostat will indicate it is asking for the heat to turn on when "heat on" or a "flame" in the display. If this message is in the display, the thermostat is asking for the heat to be on and there is a likely a problem outside of the thermostat preventing the heat from running.

    Why is my thermostat not adjusting for Daylight Saving Time?

    Answer: The VisionPRO thermostats have the ability to automatically adjust for Daylight Light Saving Time. Due to unforeseen changes in 2007 to the law modifying the beginning and the end of Daylight Saving Time, thermostats that were originally released do not have the updated dates to update on the correct dates. Production changes were made as soon as possible following the law change to add the ability to automatically adjust to the new date settings. DST We are unable to accommodate requests to trade-in an older version of the thermostats to new ones after the change in the law. In these instances, we recommend turning off the Daylight Saving Time automatic adjustment feature. This can be done in the user setup (instructions in the operating manual). Then the time should be adjusted in the fall and spring just like many other clocks in the home.

    Why is my thermostat starting the heat or cool before the program time?

    Answer: The thermostat has a feature called Adaptive Intelligent Recovery(AIR) or Smart Response or Early Start. This allows the thermostat to "learn" how long the heating and cooling system will take to reach the programmed temperature settings. So the temperature is reached at the time you set. For example: Set the Wake time to 6am, and the temperature to 70F. The heat will come on before 6am, so the temperature is 70F by the time you wake at 6am. The message "recovery" is displayed when the system is activated before a scheduled time period.

    Why is the "Cool On", "Heat On", "Snowflake" or "flame" blinking or who is "Wait" on the thermostat display?

    Answer: The thermostat has a built-in 5 minute delay to protect your equipment. If “wait” is in the screen or “cool on” is flashing – wait 5 minutes for the system to safely respond.

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